Shipping & Delivery Policy
Effective Date: [2026-03-18]
Overview
At McDowall & Merritt Locksmithing, we are committed to providing a seamless shipping and delivery experience for all products, hardware, and equipment purchased through our services in Ontario, Canada. We ensure that your orders are processed promptly and shipped securely to your designated location. Our team is dedicated to keeping you informed throughout the delivery process, ensuring you receive your items in a timely manner. Thank you for choosing us for your locksmithing needs!
Products & Supplies
At McDowall & Merritt Locksmithing, our products and supplies include a variety of items such as doors, locks, hardware, and other essential locksmith materials. To ensure a smooth delivery process, customers are responsible for providing accurate delivery information when placing their orders. We strive to deliver your items promptly and securely, so please double-check your details for a hassle-free experience.
Shipping & Delivery Time
Shipping & Delivery Time/Charges: We strive to ensure your order reaches you as quickly as possible. Typically, our shipping times range from 3 to 7 business days, depending on your location. Standard shipping charges apply, which will be calculated at checkout. For expedited shipping options, please check our delivery during your purchase process.
Risk & Responsibility
Be advised that the risk of loss or damage transfers to the customer upon delivery. We encourage you to inspect all items immediately upon receipt and report any damage or shortages promptly. Please note, we are not responsible for any damage incurred after delivery or during installation if the items are handled by the customer. Thank you for your understanding.
Returns & Exchanges
Returns are subject to our refund and cancellation policy.
Please note that custom or special order items may not be returnable.
Any approved return must be authorized by McDowall & Merritt Locksmithing prior to shipping back. Thank you for your understanding!
Ontario Compliance Notes
We operate in accordance with Ontario consumer protection requirements to ensure fair and transparent service.